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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
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JAVELLE S.'s profile image
JAVELLE S. 
on Birdeye

2 years ago

I received one set of closing documents but at closing. The numbers were different. No one could explain why and how they sent the different documents 

CASEY P.'s profile image
CASEY P. 
on Birdeye

2 years ago

I could not have asked for smoother process in a refinance. I had a million questions and all were answered in a timely manner. 

Kiran G.'s profile image
Kiran G. 
on Birdeye

2 years ago

My loan was closed with the expected rate in single call. Joe did an awesome job.. 

Crystal S.'s profile image
Crystal S. 
on Birdeye

2 years ago

It was very easy and much faster than the estimate that was given. 

ROBERT R.'s profile image
ROBERT R. 
on Birdeye

2 years ago

The closing process was clearly explained and met my expectations. 

Jason P.'s profile image
Jason P. 
on Birdeye

2 years ago

Mortgage was obtained in line with the necessary timeframe. Sometimes there are delays on responses but everything worked out. 

GERALD W.'s profile image
GERALD W. 
on Birdeye

2 years ago

The service provided by Penny Mac was customer friendly, very professional and highly communicative! Thanks! 

DARRYL W.'s profile image
DARRYL W. 
on Birdeye

2 years ago

The overall process was great. I gave the agent 0 because I didn’t talk to her. I think she was out of office and we actually dealt with other people. Who was great btw 

CHRISTOPHER C.'s profile image
CHRISTOPHER C. 
on Birdeye

2 years ago

Asked for the same documentation more than once. And a four month process seems a bit long. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.