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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
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Garrett N.'s profile image
Garrett N. 
on Birdeye

2 years ago

Easy process, no real issues at all and closed on time even prepaying the title co to expedite further. Appreciated all involved who helped us. 

Tae K.'s profile image
Tae K. 
on Birdeye

2 years ago

Good. thank you. 

Edward K.'s profile image
Edward K. 
on Birdeye

2 years ago

quick and relatively easy refi. 

Kenneth V.'s profile image
Kenneth V. 
on Birdeye

2 years ago

5 star all the way 

Dharshini M.'s profile image
Dharshini M. 
on Birdeye

2 years ago

It was a long process and the team was very patient as I was one of the clients who read everything in detailed and ensured that the purpose of my refinancing made sense. I was probably one of the difficult clients and I appreciate the support and patience. Thank you. 

Anna Y.'s profile image
Anna Y. 
on Birdeye

2 years ago

Star ⭐️ Rating 10 - good customer service /knowledgeable/prompt in answering! 

Kelly Adu E.'s profile image
Kelly Adu E. 
on Birdeye

2 years ago

Was told by Winston that no W2s or paystubs needed from my job, that they were in some central system. Later got a million phone calls that that information was incorrect and it was all needed to proceed with the loan. It was not Mariela’s fault, it was first guy we talked to. 

Michael G.'s profile image
Michael G. 
on Birdeye

2 years ago

The portal was a very refreshing, it was very user friendly and affective. Mostly though it was a much better way to transfer information and made the whole process so much easier. I have refinanced my mortgage three times in the last seven years and this was far and away the best experience. 

Kimberly S.'s profile image
Kimberly S. 
on Birdeye

2 years ago

The whole experience was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.