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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very straightforward with how things went. There was one document that had a large amount of Transfer Fees on it that I wasnt sure what that was for. I received an explanation and updated documents.
Very professional have a Lotta knowledge compassion for the customer and always listening willing to help thank you so much for the help I really appreciate it a lot a professional people. Especially you Sara Almanza. Thank you thank you again🥰
Sharyl, and the rest of the team, were there when I had questions. I was updated on what was happening throughout the process. With the issues that did come up during this process, I was happy to see that we were still able to close on time. Thank you, Sharyl, and the rest of the team.
Thank You for making things so easy ..
Overall it went great. It was delayed, which changed the original plan/timeline which was frustrating. The original loan officer was great and very helpful/knowledgeable. Joyce didn’t seem as knowledgeable and just seemed to go off the script but I understand we all have to learn.
I got my loan approved in a timely matter
Jon scheduled a weekly touch base with me just to check in--even if there really wasn't anything new. If there was movement or a request, he would reach out to me and not hold for the weekly meeting. Communication was excellent.
I am good, thank you very much
Great communication and easy process
PENNYMAC has a 4.4 star rating with 48,515 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.