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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,115 reviews
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Nancy C.'s profile image
Nancy C. 
3 years ago

The whole experience from start to finish was easy and efficient. I would highly recommend Penny mac 

Randal M.'s profile image
Randal M. 
3 years ago

nothing. absolutely horrible experience 

ROBERT Woodall J.'s profile image
ROBERT Woodall J. 
3 years ago

YOU GUYS ARE UNORGANIZED. I HAVE BEE IN BUSINESS 47 YRS AND YOU MADE IT SO DIFFICULT. IT WAS HORRENDOUS 

FREDERICK B.'s profile image
FREDERICK B. 
3 years ago

I feel like everything was going great until the end of the process. There was some confusion around the closing disclosures. I personally paid off some credit cards and sent in the documents however the CD was sent several times with the incorrect figures based on some CC debt. I also feel like my loan officer could have replied back to emails regularly. There were times when I wondered if she received my emails, because I didn't get a reply. Overall, it wasn't a terrible experience, but I do feel like my previous experienc... read more

Danielle L.'s profile image
Danielle L. 
3 years ago

Less confusion among the Pennymac people and better communication to the borrower 

Geoffrey G.'s profile image
Geoffrey G. 
3 years ago

Lori was an absolute pleasure to work with. I would highly recommend PENNYMAC for home loan service. They were thorough and on top of everything through the entire process. I would use them again. 

Maria R.'s profile image
Maria R. 
3 years ago

Brandy Harrison and Brick were very nice. I am very pleased with the service. Thank you. I hope someday I can get lower interest rate. 

BRYAN C.'s profile image
BRYAN C. 
3 years ago

Completely satisfied with the process 

Geraldine C.'s profile image
Geraldine C. 
3 years ago

The whole process went quickly and smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.