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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was great and answer all my questions.
The team and communicate and process was great.
I do not like filling out these surveys. I filled this out so I won’t get pestered with more reminders
Very helpful
The whole refinancing process from start to finish was a smooth and thorough process, and everyone from the MAC Team did a great job .
more communication in the end after i signed the documents with the notary. I feel I was not really sure if I was closing on the 31st or after. Up until the afternoon of 01-31 I was hoping TO close. I was contacted and told i closed and after checking my account I saw my closing amount. To tell the truth I was hoping the two creditors were paid off because i was not informed if they were. I now have recieved a check from the Title company to send to one of the creditors. I am to send the check with a statement or bill to the... read more
very professional.
Not require me to send the same documents 15+ times, answer my questions correctly the first time and communicate any changes immediately. My closing documents and amounts to be rendered to my creditors were not correct after multiple inquiries and still were not corrected even though those particular cards being paid off were a stipulation of the loan. PENNYMAC did not compete their due diligence to retrieve the new balances and correct those documents and I was forced to call into your company as I was competing the closin... read more
Good mix of voice mail and email communication.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,508 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.