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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was friendly, professional and followed up quickly with pertinent information. Closing happened early!!
Dennis Giardina was my first contact ,I believe his attitude was Great easy to talk to ,Shalom was the next person I delt with ,LOVE her name it means peace in Hebrew , Thanks for all the help !
Contact times at 9am instead of 6:30 pm... 6:30 at night is really inconvenient for some people
My app was rejected in December with no reason why. I had to call a supervisor and threaten to file a complaint with the State regulatory agency. They then forced a restart of the entire process, which led to my ultimate approval. Also when you have people call me, they say who they are but offer no proof and immediately demand personal contact info from me, when I refuse to give them my social they get all pissy. There is a lot of problems with your system that causes issues.
No. Leave me alone.
Better clarification about needed documents for loan subordination. Multiple attempts were made to share the correct documents. After many emails about it, I needed to call to speak with a representative to clarify that the documents required were satisfactory.
Less time from the start to the close. Also not having the random call check ups without information or someone that sounds like they know about my case.
Antonae was the best part of the process. She is quite professional and responsive. There were a number of changes throughout the process, but Antonae kept me abreast along the way. She is a great asset to Pennymac.
Great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,508 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.