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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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PAUL S.'s profile image
PAUL S. 
on Birdeye

2 years ago

Excellent customer service. 

Tiffany B.'s profile image
Tiffany B. 
on Birdeye

2 years ago

The entire loan process was quick and easy and I appreciated the weekly communication to keep us updated on the status of our closing. 

Sunisa N.'s profile image
Sunisa N. 
on Birdeye

2 years ago

Had clearly explained to client and follow up when asked to do so 

Maurice E.'s profile image
Maurice E. 
on Birdeye

2 years ago

Talking to one Loan processor instead of information getting twisted between 2 different ones. I didn't even feel as though they were knowledgeable or listening which is why the process was held up. upon closing we found out how things weren't as we agreed upon or explained. but by this time rates have went up if we canceled so I guess Penny Mac won that game. I read the horrible reviews online and wish I would have listened, now I'm going to add mine to the list. 

Derrick Jones S.'s profile image
Derrick Jones S. 
on Birdeye

2 years ago

Great experience!!! 

Todd C.'s profile image
Todd C. 
on Birdeye

2 years ago

Could not have dealt with better people. Totally satisfied! 

Karen F.'s profile image
Karen F. 
on Birdeye

2 years ago

The whole process was easy. 

Humberto Valbuena V.'s profile image
Humberto Valbuena V. 
on Birdeye

2 years ago

Smooth process 

Patrick L.'s profile image
Patrick L. 
on Birdeye

2 years ago

The entire process was very efficient and smooth. The loan officer and team communicated clearly and closed very quickly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.