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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was simple and easy. Everyone that helped me were pleasant and kept me well informed.
I wish I could’ve just done my whole loan process with one person (Alan Chichakly).
This was long and unneeded process due the handling for the original loan processor Jason P. I had to contact the BBB and file a complaint at get my load was closed without notice to me and the unwillingness to correct the errors made in documentation at closing. Very unprofessional at first but Nolan and Merrill were much better and very understanding and responsive to all situations.
Repeated request for the same documents. Calling and not getting proper answers from various reps. Not granting request that we’re approved the first time. Several corrections
We are return customers. There were no surprises and the whole process proceeded as expected.
Was patient with me and very helpful.Had to have a lot of help.
It has taken almost 6 months to get through this process of missed calls and no replies to emails. Now I’m stuck with a title company that won’t return my calls. I’m still not any closer to closing to finishing this.
Great communication and friendly behavior.
Overall, this was the best experience that I've had with a mortgage lender in a long while.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.