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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,116 reviews
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Rodney D.'s profile image
Rodney D. 
3 years ago

Good communication and worked with the preferred contact method requested (email). 

Mark G.'s profile image
Mark G. 
3 years ago

Very easy to understand. 

Leah D.'s profile image
Leah D. 
3 years ago

Sandi was great, my first penny mac team wasnt that great and when Sandi got on our team it was the best experience we could ask for. 

Robert B.'s profile image
Robert B. 
3 years ago

Great service, fast and accurate 

Goseline L.'s profile image
Goseline L. 
3 years ago

This process was seamless and quicker than my initial closing. Really appreciate it. 

Ronald E.'s profile image
Ronald E. 
3 years ago

A faster more streamlined process. Less request for the same document more than once and better communication. 

CHARLES MCCANTS J.'s profile image
CHARLES MCCANTS J. 
3 years ago

Tynisha was a delight to work with. Professional and personable and great about updating status of loan process. PennyMac, on the other hand., less so. Continuing to send emails touting rates less than my rate. 

Jacqueline G.'s profile image
Jacqueline G. 
3 years ago

All agents were helpful and very pleasant to deal with. A couple of the forms requested were requested by different people therefore more than 1 request was received. The overall experience was good. 

Jwauhn P.'s profile image
Jwauhn P. 
3 years ago

Mr. Fryer is very knowledgeable and professional, he answered all questions promptly and if he didn’t have immediate an answer, he informed he would find out from upper echelon and got back with me in a timely manner. I would definitely refer PennyMac and Mr Fryer to family and friends. He’s a true asset to his department and Company 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.