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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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Judith M.'s profile image
Judith M. 
on Birdeye

2 years ago

For all reasons answered in previous questions. Team was very attentive and professional 

Montrell H.'s profile image
Montrell H. 
on Birdeye

2 years ago

Great Service! 

BILLY WORKMAN J.'s profile image
BILLY WORKMAN J. 
on Birdeye

2 years ago

I had a few minor issues with the documentation and was a little annoyed about requests for insurance coverage on other properties but overall better process than another loan company I had used. The online process made it very fast and convenient. 

Brian M.'s profile image
Brian M. 
on Birdeye

2 years ago

Slower than expected but good overall. Communication was good. 

MATTHEW J.'s profile image
MATTHEW J. 
on Birdeye

2 years ago

THANK YOU!! 

Srinivasa M.'s profile image
Srinivasa M. 
on Birdeye

2 years ago

Thank you for processing my loan on time 

Patrick W.'s profile image
Patrick W. 
on Birdeye

2 years ago

Awesome experience. Thank you for the easy process! 

Roberto S.'s profile image
Roberto S. 
on Birdeye

2 years ago

The whole team at Pennymac was great to work with. Very responsive and helpful. 

Andrew E.'s profile image
Andrew E. 
on Birdeye

2 years ago

I did not hear from Brenda until the closing process hit some hiccups. She did not communicate as much as we would have liked. I also reached out to Brenda multiple times with questions about my loan via email, and she never responded. When I tried to call, she was not available. The other employees that helped me were great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.