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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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NICOLE E.'s profile image
NICOLE E. 
3 years ago

Great experience 

Mindy R.'s profile image
Mindy R. 
3 years ago

Delighted to. We had expectations of paying off our unsecured debts. Instead Pennymac decided to pay off all of Mike's debts and leave Mindy with $7500.00 +/- in unsecured debt. Probably b/c Mindy is still working and he is retired. What you don't understand is that it is family debt that happens to be in Mindy's name only. After settlement ( the worst settlement company ever: DOMA, we are going to contact the Baltimore Business Bureau about them) we both tried to contact them about what we thought was an error. Completely ... read more

LAURA G.'s profile image
LAURA G. 
3 years ago

Excellent Experience 

MICHAEL Y.'s profile image
MICHAEL Y. 
3 years ago

Tatyanna Prant was courteous, polite, personable, friendly, knowledgeable & highly professional. She answered all my questions. Overall I would rate her & my experience as outstanding. She should be commended for her efforts. Thank you for a great experience. - Michael T. Yane 

ADAM D.'s profile image
ADAM D. 
3 years ago

Great experience 

Kyle B.'s profile image
Kyle B. 
3 years ago

It was a pretty easy process. 

FRANK L.'s profile image
FRANK L. 
3 years ago

Very easy and fast process to refinance our mortgage. 

Lori S.'s profile image
Lori S. 
3 years ago

Overall experience was pretty good. The amount of time it took was much longer than expected and that was not communicated well, however I would recommend PennyMac and overall pleased with transaction. 

Edward P.'s profile image
Edward P. 
3 years ago

Clearer communications. Phone service was breaking up. Did not speak very clear English. Sometimes hard to understand and communicate with. Sometimes left me confused. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.