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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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James B.'s profile image
James B. 
on Birdeye

11 months ago

Michael Di Leo is very professional,kind and responsive, always keeping us informed every step of the way. Stephanie McGrath was also very responsive and helpful. We had a wonderful experience! Thank you!  

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Alexander H.'s profile image
Alexander H. 
on Birdeye

11 months ago

The process was a breeze, updates were timely, responses were immediately. Great work everyone. 

Business response:

Hi Alexander - Your feedback is greatly appreciated. Thank you for the review. 

Joseph C.'s profile image
Joseph C. 
on Birdeye

11 months ago

This entire loan process was very painless and the team kept us informed throughout all stages. I am very pleased with the level of service the team provides and will continue to bring my business to PennyMac!!!!! 

Business response:

Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robert H.'s profile image
Robert H. 
on Birdeye

11 months ago

We have been through this process several previous times but NEVER have we received the friendliness, expertise, and knowledgeable help we received this time. Thank you to all team members! 

Business response:

Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robin P.'s profile image
Robin P. 
on Birdeye

11 months ago

test test test 

Business response:

Hi Robin - Your feedback is greatly appreciated. Thank you for the review. 

Christopher V.'s profile image
Christopher V. 
on Birdeye

11 months ago

Everyone was pleasant and helpful to work with  

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Chanteil K.'s profile image
Chanteil K. 
on Birdeye

11 months ago

Josslyn did an amazing job of helping me and keeping me updated on my loan. She is a fantastic employee  

Business response:

Thank you for the positive review, Chanteil! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Erin B.'s profile image
Erin B. 
on Birdeye

11 months ago

Christina Kelly was amazing!  

Business response:

Thank you for the positive review, Erin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marcela C.'s profile image
Marcela C. 
on Birdeye

11 months ago

Our experience was absolutely wonderful, we found it very simple and straightforward, absolutely no nonsense or complications. We are very grateful for the simplicity with how already stressful home buying can be!  

Business response:

Hi Marcela - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.