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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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William K.'s profile image
William K. 
on Birdeye

2 years ago

Good experience 

Douglas S.'s profile image
Douglas S. 
on Birdeye

2 years ago

Everything was smooth and easy..... thank you 

Dumont C.'s profile image
Dumont C. 
on Birdeye

2 years ago

I has to call PennyMac myself to get updates/status of process, I NEVER EVER heard from Tashia Hoeskstra during the entire process, i based my answers on survey off what services i received from her which was NONE, she was just a loan officer in name ONLY, i did all the calling but when i did talk with someone, my questions were answered promptly or was transferred to someone who did answer my questions. In closing, i felt that i had to call and do everything on my own. 

Clayton H.'s profile image
Clayton H. 
on Birdeye

2 years ago

We enjoyed and easy experience. 

Jim M.'s profile image
Jim M. 
on Birdeye

2 years ago

I was generally not able to talk with a real person and if I did it was a different person that didn’t know what was going on. 

Hisham M.'s profile image
Hisham M. 
on Birdeye

2 years ago

Great love it 

Cedric N.'s profile image
Cedric N. 
on Birdeye

2 years ago

This is my second time working pennymac and it was even better than the first time so thank you. 

Dario P.'s profile image
Dario P. 
on Birdeye

2 years ago

been overseas is a bit to haggle with to get all the steps done 

Marcus A.'s profile image
Marcus A. 
on Birdeye

2 years ago

The Penny Mac loan experience was great. I contacted Penny Mac and from there their team of experts guided me through the process. I had no delays. I was given a low rate but when I thought I could receive a better rate Penny Mac quickly lowered my already low rate to an even better rate. Thanks Penny Mac for taking care of me and my family with our home purchase. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.