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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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ERICK W.'s profile image
ERICK W. 
on Birdeye

2 years ago

Easy process and it’s saving me money 

William Lyles J.'s profile image
William Lyles J. 
on Birdeye

2 years ago

Good experience 

Eriberto C.'s profile image
Eriberto C. 
on Birdeye

2 years ago

Very easy to work with. Will def use pennymac again. 

John F.'s profile image
John F. 
on Birdeye

2 years ago

There were a few closing documents that were not what I expected, such as an assignment of rents document and a title document that I would have liked to have explained in advance. There was no one available to talk to me during closing when I called to ask questions and the people who answered the phone had no idea how to answer. That was very frustrating. At the time of closing, there should be someone familiar with the account available to answer questions. 

Pedro U.'s profile image
Pedro U. 
on Birdeye

2 years ago

The quick refinance service and customer service 

Gary H.'s profile image
Gary H. 
on Birdeye

2 years ago

I a ctually filledthis out already SHE WAS GREAT 

Laurence R.'s profile image
Laurence R. 
on Birdeye

2 years ago

great job by staff 

Melanie M.'s profile image
Melanie M. 
on Birdeye

2 years ago

Wonderful customer service! 

Gerard T.'s profile image
Gerard T. 
on Birdeye

2 years ago

Process was quick and Polina was professional and polite. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.