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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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I had a really good experience. All my questions were answered and it was very easy process
Good job. I am a return customer
Being bounced around the phone calls. Was told that I had lien debt due to student loans that were defaulted. Penny Mac made me take a day from work to find that THEY copied my SSN incorrectly into their system. Lots of attitude from rep. when I attempted to explain my side. Need to listen more to their clients and not assume things.
Great and easy process
Got the money they owe me from Closing, I still haven’t received it
Sandi McMillan made this a nice experience, others involved weren’t as on top of things as Sandi. Thank you so much for helping and keeping us informed.
When the date was coming closer is I was the one making multiple call to get us over the finish line. I would submit the same documents multiple times. When it came to my appraisal all was said to me was that it wasn’t submitted yet. So I did some research of own to find out who the appraisers were and called them to find out they made a mistake. If I did not do this I don’t we would have closed on time. I was frustrated that I had to do this and not you as the loan company and the I was who set up the appraisal. Luckily it ... read more
Meagan was professional, polite and responsive to my needs. I highly recommend PennyMac for any loan needs.
PENNYMAC has a 4.5 star rating with 48,508 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.