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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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Travis C.'s profile image
Travis C. 
on Birdeye

2 years ago

Did great. Thank you for communicating and working with my wife while I was deployed 

JOSEPH B.'s profile image
JOSEPH B. 
on Birdeye

2 years ago

Already had a loan with PennyMac and decided to see how I would qualify for a refinance to get a lower rate. They kept me informed the whole step of the way and answered any question I may have had. But I had already done a few refis (own three homes) and had experience. But that's not to note that if I was new, the experience would have been any different. 

Albert R.'s profile image
Albert R. 
on Birdeye

2 years ago

Very fast, clear and precise. 

Anthony N.'s profile image
Anthony N. 
on Birdeye

2 years ago

I’m pleased that I chose to refinance through PennyMac. I figured it would be an easier to go back with them since they were my current lender. The process was so fast and easy, I didn’t feel harassed to make a quick decision. My calls was returned promptly and all questions answered when asked. I made the right choice. I cannot thank the team enough. 

Jordan W.'s profile image
Jordan W. 
on Birdeye

2 years ago

5 star process. 

CRESETTA W.'s profile image
CRESETTA W. 
on Birdeye

2 years ago

Process was quick easy and expectations were communicated clearly. 

Edward O.'s profile image
Edward O. 
on Birdeye

2 years ago

It was easy. 

DANIEL R.'s profile image
DANIEL R. 
on Birdeye

2 years ago

Great experience 

JEREMY R.'s profile image
JEREMY R. 
on Birdeye

2 years ago

Great experience and wonderful service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.