PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
Select a rating
Lindley K.'s profile image
Lindley K. 
3 years ago

The patience of the mymacteam/home loan specialist in allowing us extension time to make necessary repairs was greatly appreciated. My husband and I were, and are, very pleased with our decision to refinance with PennyMac. Well done, Thank you! 

Jeremy C.'s profile image
Jeremy C. 
3 years ago

Good communication and service 

Calvin T.'s profile image
Calvin T. 
3 years ago

Thanks for all the help!! 

William R.'s profile image
William R. 
3 years ago

I knew the reason that Kami came to my condo, and that made it easier and quicker with the process. It went smoothly. 

Daniel S.'s profile image
Daniel S. 
3 years ago

Some how a random address ended up on my loan application which was done over the phone. I was told the address in question was from my credit report. I called all three credit bureaus and confirmed that address was not on my credit report as did my wife. I received a request for a letter of variation for said address and sent that in stating we were not affiliated with that address. After numerous calls I was told it was changed. The disclosures were then sent with the wrong address to which I brought to attention a... read more

PETER J.'s profile image
PETER J. 
3 years ago

The teams were not communicating and it was quite frustrating. 

Kristina H.'s profile image
Kristina H. 
3 years ago

Approval was fast and with little trouble. Communication could have been a little better, but overall it was great. 

Mark K.'s profile image
Mark K. 
3 years ago

more timely and accurate information 

Aaron G.'s profile image
Aaron G. 
3 years ago

Thankyou Deon , You made it easy!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.