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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was convenient and there was thorough communication.
Communication was great.
Juliet was patient and responsive and professional in every way. Thank you Juliet!
Great team!
Andrew was awesome. Was very helpful with explaining the process and what was needed. He kept us informed consistently throughout. We’ll done Andrew.
Wanda Ivy was great but our first loan officer messed things up and we lost a whole percentage point!!!
Although the process seam to have stalled midway through, due to miscommunication, the overall process resulted in us being able to refinance & remain with PennyMac. Mission accomplished!
Recommend providing clarification and double checking information. Multiple occasions throughout the process where documents were not updated, incorrect, or explanations provided for delays were not accurate.
The process was very easy. the loan officer was very Knowledgeable.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.