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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,517 reviews
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Barbara C.'s profile image
Barbara C. 
3 years ago

Post My Review 

Cathy H.'s profile image
Cathy H. 
3 years ago

The process was simple and easy. Everyone that helped me were pleasant and kept me well informed. 

Brianna L.'s profile image
Brianna L. 
3 years ago

I wish I could’ve just done my whole loan process with one person (Alan Chichakly). 

DILMER Morris J.'s profile image
DILMER Morris J. 
3 years ago

This was long and unneeded process due the handling for the original loan processor Jason P. I had to contact the BBB and file a complaint at get my load was closed without notice to me and the unwillingness to correct the errors made in documentation at closing. Very unprofessional at first but Nolan and Merrill were much better and very understanding and responsive to all situations. 

Karen C.'s profile image
Karen C. 
3 years ago

Repeated request for the same documents. Calling and not getting proper answers from various reps. Not granting request that we’re approved the first time. Several corrections 

Richard C.'s profile image
Richard C. 
3 years ago

We are return customers. There were no surprises and the whole process proceeded as expected. 

Stephen C.'s profile image
Stephen C. 
3 years ago

She was great. 

Gary K.'s profile image
Gary K. 
3 years ago

Was patient with me and very helpful.Had to have a lot of help. 

Madhav D.'s profile image
Madhav D. 
3 years ago

Great communication and friendly behavior. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,517 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.