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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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Leslie J.'s profile image
Leslie J. 
on Birdeye

2 years ago

All questions were answered promptly and accurately. Time frames were realistic and also accurate. Easiest refi ever!!! 

William B.'s profile image
William B. 
on Birdeye

2 years ago

I closed on my house before Christmas!! 

RUSSELL B.'s profile image
RUSSELL B. 
on Birdeye

2 years ago

There was constant communication throughout the process. 

FRANKLIN S.'s profile image
FRANKLIN S. 
on Birdeye

2 years ago

Krystal Was Very Pleasant, Helpful, Understanding , and Overall a Great Help! Saviz Hamed was Also a Very Big Part of My Experience in My Dealing with Pennymac! Thank You Both! 

Carl A.'s profile image
Carl A. 
on Birdeye

2 years ago

My experience with the whole process was very positive from beginning to end. Rokeria was my single point interface with PennyMac and she was superb. She answered all questions and kept me up to speed on everything. She was courteous, professional and very knowledgeable. 

Brenda N.'s profile image
Brenda N. 
on Birdeye

2 years ago

If the people I dealt with knew what they were doing 

Jeff F.'s profile image
Jeff F. 
on Birdeye

2 years ago

No thank you 

LISA B.'s profile image
LISA B. 
on Birdeye

2 years ago

Overall good experience, perhaps reconfirming the next steps i.e. who is expected at the document signing, to help prevent delays. 

Barbara B.'s profile image
Barbara B. 
on Birdeye

2 years ago

Painless experience! So very easy and quick too. Highly recommend. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.