This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great services
Chaix was outstanding. The following comments do not reflect her performance. I was assigned to 4 different loan officers during this process. When it was discovered that there was another person with a similar name that had a lien the issues began. He had a different middle initial and requested documentation was asked of me several times for the same issue. I was told at one point that I did not have a middle initial on my application. So I said neither did the other similar name? I wanted a middle initial. The iss... read more
Great experience
Easy to process Destini was courteous and helpful in explaining what was needed and steps in the process. Problems in the process were related to the fact the property only was in the trust.
Tyra was very pleasant to deal with over the phone. And was very prompt on answering email questions. Very please.
Got a good rate for refinancing and the service team was super patient and responsive!
Great Customer Service
Thank you Nancy for your service to us. We are pleased with the loan. The closing, you worked around my time as best you could but it worked out well. Thank you again. Tell Sipan thank you as well.
The whole re-fi experience was fantastic.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,114 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.