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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I felt that everyone was there to help me.
Business response:
Hi Kelly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
None. Great job!
Business response:
Hi Francisco - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I was great dealing with everyone I talked to. Whenever I called in with a question they were able to help.
Business response:
Hi Jacqueline - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Communication is key and during my experience, my loan officer, Michael Ammari, was on point. He responded quickly and was most helpful throughout my loan experience. Amy was great also. Thank you to them both and keep up the great work.
Business response:
Hi Willie - Your feedback is greatly appreciated. Thank you for the review.
The process was very easy and the customer service was very kind and explained the process every step of the way.
Business response:
Thank you for the positive review, Michele! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
N/a
Business response:
Hi Wai - Your feedback is greatly appreciated. Thank you for the review.
Yester was extremely helpful and always available for all my questions. I feel that she goes above and beyond with compassion and empathy.
Business response:
Hi Susanne - Your feedback is greatly appreciated. Thank you for the review.
Destini was very helpful! She always answered our questions and gave us peace of mind about the process!
Business response:
Hi Austin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Absolutely terrible. Asked several times to have escrow account reanalyzed after tax exemption granted by county. Only to be met by smart comments. To date the issue, is not resolved. Penny Mac should hire more professional and knowledgeable people
Business response:
Hi C. - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.