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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you.
Everything was pretty good. Communication was fairly limited. There were a few clunky aspects to the website but everything worked.
Great Customer Service
The initial home value was much higher than the actual appraisal value. While this is not completely your fault I was only doing the refinance to pull cash out for home renovations. In the end I got a lower rate but was disappointed with the outcome. Would have liked the appraisal to happen sooner so I could make a more informed decision.
They went above and beyond - first rate
Great experience and great response!!
Nothing really. I was just not familiar with all the verbage.
I am especially pleased with Juliet and her responsiveness to questions. If there were conditions needing assistance beyond her area of responsibility, I was referred immediately and the process continued smoothly. I would happily work with her again.
Easy to communicate with Clear direction
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,509 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.