This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nice company great people well take care everything thanks again
All questions answered clearly. Very pleasant experience.
The phone and internet systems are ridiculous. I could never talk to the person with the answers and just got constant requests for documents that had been turned in. I have used loan systems before and this was by far the worst system I had ever dealt with. Use people not machines to think and it might improve.
Easy process
This process is tedious and difficult. There was a bit of a communication snafu about call times which caused the process to be prolonged and I received lots of irritating phone calls and emails giving me time parameters to call back which were not possible. Once I was made aware that I could actually call after business hours, the process moved along more quickly and with less frustration on my part.
Everything and everybody were very professional
Great job!
Sharonda was excellent, very communicative and kept me informed about all processes and timeline so I know what to expect. I would definitely use Pennymac again as well as refer to friends and family.
All my concerns were acknowledged and put to rest. Communication was excellent. My needs were absolutely met without problems.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,509 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.