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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Brian R.'s profile image
Brian R. 
on Birdeye

11 months ago

Rosaria was very helpful and professional throughout the whole process. She made everything as easy and pleasant, well over our expectations. Thank you to the whole team! Sincerely, Brian and Betty Ross  

Business response:

Thank you for the positive review, Brian! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Elizabeth C.'s profile image
Elizabeth C. 
on Birdeye

11 months ago

Adam and Yester were both informative, helpful and very professional throughout the experience. They answered any questions I had promptly, and were delightful to work with.  

Business response:

Hi Elizabeth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Judson D.'s profile image
Judson D. 
on Birdeye

11 months ago

The overall experience was a lot less stressful than expected. Along the way I got the chance to meet and interact with a few awesome people and true professionals, like Braheem Crews and Barry Morrow. Great job!  

Business response:

Hi Judson - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Luis D.'s profile image
Luis D. 
on Birdeye

11 months ago

It was a painless experience and I will be happy to recommend PennyMac to friends 

Business response:

Hi Luis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Owen Glenn B.'s profile image
Owen Glenn B. 
on Birdeye

11 months ago

Second time I have use Pennymac, it was good service and followed up with my questions promptly  

Business response:

Hi Owen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donna M.'s profile image
Donna M. 
on Birdeye

11 months ago

Nicole Lococo was assigned to assist me in the loan processing and I she want to say she is excellent and so genuine in doing her job. She helped me to complete my loan and was so kind and thoughtful. I want to thank her and the PenneyMac team.  

Business response:

Thank you for the positive review, Donna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lisa T.'s profile image
Lisa T. 
on Birdeye

11 months ago

This couldn’t have been any easier.  

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher W.'s profile image
Christopher W. 
on Birdeye

11 months ago

Everyone I spoke with was very helpful and knowledgeable about the loan process. When I had a question and called loan officer Dylan, even if I had to leave a voicemail. He was quick to return my call. Dylan and Liem were great to talk to.  

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Timothy E.'s profile image
Timothy E. 
on Birdeye

11 months ago

The entire team was very easy to work with. This house purchase was easily the most efficient one yet due primarily to Kaitlyn Myer! 

Business response:

Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.