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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,509 reviews
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BEVERLY P.'s profile image
BEVERLY P. 
on Birdeye

2 years ago

Very straightforward with how things went. There was one document that had a large amount of Transfer Fees on it that I wasnt sure what that was for. I received an explanation and updated documents. 

Sheila W.'s profile image
Sheila W. 
on Birdeye

2 years ago

A trying process made as direct as possible with good follow-up. 

Justin L.'s profile image
Justin L. 
on Birdeye

2 years ago

Fast and easy. Answer all my question 

Cory V.'s profile image
Cory V. 
on Birdeye

2 years ago

Jeff and Brianna were wonderful. Both were prompt in their responses (and I had a LOT of questions). Additionally, they were patient and courteous and I just greatly appreciate their service and support! They made an otherwise extremely stressful situation much more manageable. Thanks again. 

Patricia K.'s profile image
Patricia K. 
on Birdeye

2 years ago

Thank You for making things so easy .. 

Sar S.'s profile image
Sar S. 
on Birdeye

2 years ago

I got my loan approved in a timely matter 

Nancy K.'s profile image
Nancy K. 
on Birdeye

2 years ago

Jon scheduled a weekly touch base with me just to check in--even if there really wasn't anything new. If there was movement or a request, he would reach out to me and not hold for the weekly meeting. Communication was excellent. 

Julia B.'s profile image
Julia B. 
on Birdeye

2 years ago

Great communication and easy process 

RACHEL M.'s profile image
RACHEL M. 
on Birdeye

2 years ago

Tracy Webb is a committed person to her customers. Unfortunately, she was out sick for a bit and in the last hrs she came back and got the loan process closed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,509 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.