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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good communication and service
Thanks for all the help!!
I knew the reason that Kami came to my condo, and that made it easier and quicker with the process. It went smoothly.
Some how a random address ended up on my loan application which was done over the phone. I was told the address in question was from my credit report. I called all three credit bureaus and confirmed that address was not on my credit report as did my wife. I received a request for a letter of variation for said address and sent that in stating we were not affiliated with that address. After numerous calls I was told it was changed. The disclosures were then sent with the wrong address to which I brought to attention a... read more
The teams were not communicating and it was quite frustrating.
Approval was fast and with little trouble. Communication could have been a little better, but overall it was great.
more timely and accurate information
Michelle Lofton needs to be more knowledgeable and able to communicate with certainty - the things that the client needs to fulfill on the client’s end. She seems unsure of what she’s doing and asking for- I had to call Deaon Saunders several times to Get the desired answers. Deaon was amazing from start to finish! He communicated trust and certainty over what he was doing, and therefore made the “emotional process” of the refinancing less stressful to a great extent. Your personality even through the phone is extremely impo... read more
Thankyou Deon , You made it easy!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,517 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.