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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Robert Tyus S.'s profile image
Robert Tyus S. 
3 years ago

The loan officer used improper income to qualify me for the loan, the processors were did not follow up with updates as promised. 

Luvia H.'s profile image
Luvia H. 
3 years ago

I will call. 

Joseph F.'s profile image
Joseph F. 
3 years ago

Clear and accurate instructions, requests and closing. 

Oscar O.'s profile image
Oscar O. 
3 years ago

Very friendly customer service 

ANDREW P.'s profile image
ANDREW P. 
3 years ago

This was my second attempt at a refi. My first attempt was cancelled bc of complications with my certificate of eligibility. It seemed my previous loan officer was oblivious to requesting COE from the VA, although it was provided for my original loan through penny mac. The second attempt at refi was smooth and successful and everyone I dealt with knew what they were going. Thanks. 

ROMONA B.'s profile image
ROMONA B. 
3 years ago

Stress free, easy and fast 

Jeffrey B.'s profile image
Jeffrey B. 
3 years ago

Fantastic! 

KELLI G.'s profile image
KELLI G. 
3 years ago

Had minimal contact with Ms, Chen. One call was very good, though. 

Philip Van D.'s profile image
Philip Van D. 
3 years ago

Ms. Williams and Mr. Sanders were both very good to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.