This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Ms Cordeo stayed in contact making sure we knew where we stood in the process, and was available with any questions we had. She was very pleasant and informative throughout the process.
Linda was AWESOME! I don't want this to affect her. The team kept asking for other items after I was told it was complete, she was the messenger.
Great communication from pennymac team. Website was easy to navigate and closing went smoothly
Linda Frazier is very professional, a great communicator and helpful.
Great experience with PennyMac.
The professional way that they did everything was great. Mrs. Frazier let me know every few days how everything was proceeding.
Nothing specific. Just not that memorable. So the experience was good, just not great.
Overall Good easy transaction except at the end when there was some confusion with my wife’s name.
While the beginning and end of the process moved quickly, things really bogged down during the middle. Processing the documents took a long time. In addition, communication between the different teams could have been improved; i.e., we made it quite clear that we wanted our Bank of America line of credit to be paid off rather than going through a subordination process which would have delayed things. Yet, the team that was handling our loan apparently were unaware of this and proceeded with the subordination process, which c... read more
PENNYMAC has a 4.4 star rating with 48,517 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.