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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience
Delighted to. We had expectations of paying off our unsecured debts. Instead Pennymac decided to pay off all of Mike's debts and leave Mindy with $7500.00 +/- in unsecured debt. Probably b/c Mindy is still working and he is retired. What you don't understand is that it is family debt that happens to be in Mindy's name only. After settlement ( the worst settlement company ever: DOMA, we are going to contact the Baltimore Business Bureau about them) we both tried to contact them about what we thought was an error. Completely ... read more
Excellent Experience
There was a lot of communication failure from our first loan advisor Elsa Ramirez she did not provide revised Cost Estimate documents. Once Nancy Olivas started corresponding with us she provided a level of professionalism and knowledge Elsa did not have.
Anna Eng at PennyMac was extremely knowledgeable and patient as we went through the home loan process. She was ALWAYS available and pleasant in her dealings with us, and due to her diligence, we had all our questions answered, and the process flowed smoothly to a successful end. We highly recommend PennyMac and especially Anna Eng!
It was a pretty easy process.
Very easy and fast process to refinance our mortgage.
Overall experience was pretty good. The amount of time it took was much longer than expected and that was not communicated well, however I would recommend PennyMac and overall pleased with transaction.
Clearer communications. Phone service was breaking up. Did not speak very clear English. Sometimes hard to understand and communicate with. Sometimes left me confused.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,510 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.