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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication and expectations were not clear or explained, when we had questions, they were not answered in a timely manner leaving our application to "time out" and have to be restarted. No one told us closing costs would be over 20K, that was an amazing surprise at the end. This was a horrible experience, and we found out we had more options to refinance after we closed, we feel misled and taken advantage of also. To make this a better experience, the contact person should communicate clearly, timely, include all deta... read more
I had twice and i didn't succeed it was you guys that made it through with me I say big thanks
Simple, easy & no hidden issues…. The process was accurate and they are always helpful answering questions. The explanation on different mortgage structures was eye opening along with confidence that we were making the right decision…
All persons involved with the process were competent, courteous, friendly and extremely prompt. Given the current situation with the virus, lockdowns, people having to work from home, etc;, My wife and I were pleasantly surprised with your promptness, and adherence to any and all prearranged appointment times and phone calls. Well done! Thank you so much!!
Everyone we spoke to in the loan process was very helpful and professional. The process was clear and went smoothly.
Jamie was so easy to work with on the loan. We had a great experience from the beginning of the process until closing.
Went smoothly and kept informed
Made everything very easy. Kept me up to speed the entire time.
everything turned out great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,510 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.