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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process was fast and easy.
I was able to talk to an actual person and did not have to wait on hold for long periods of time.
Asking for docs and information they already had. Not being able to contact anyone directly. No responses to emails. And the title provider (Service Link) was terrible. Nobody could get the deed correct. They sent someone to my house to sign (we took work off) and the documents were completely wrong. The next time, they were still wrong. Service Link does not respond to emails. Good rate, though.
I only had a couple interactions. She was fine and answered my questions.
Excellent service!
Anna was very responsive and proactively contacted me about various steps in the process.
Everyone we spoke to were very kind courteous and friendly. They answered our questions gracefully and remained professional through the process. Communication was great
Mr. Brandon Samayoa treated me not like "just another customer" wanting to refinance, but as if I was family. He answered all my questions and attended to my concerns which I had quite a few, even after the closing date. He assured everything will be alright... and it was. Thank you for all the effort making this process so organized.
Professionalism and closing in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,510 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.