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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Repeated request for the same documents. Calling and not getting proper answers from various reps. Not granting request that we’re approved the first time. Several corrections
We are return customers. There were no surprises and the whole process proceeded as expected.
Good communication and worked with the preferred contact method requested (email).
Was patient with me and very helpful.Had to have a lot of help.
Sandi was great, my first penny mac team wasnt that great and when Sandi got on our team it was the best experience we could ask for.
It has taken almost 6 months to get through this process of missed calls and no replies to emails. Now I’m stuck with a title company that won’t return my calls. I’m still not any closer to closing to finishing this.
Great service, fast and accurate
Great communication and friendly behavior.
Overall, this was the best experience that I've had with a mortgage lender in a long while.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,511 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.