PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,511 reviews
Select a rating
Carrie C.'s profile image
Carrie C. 
on Birdeye

2 years ago

Everyone at PennyMac made the loan application process very easy. Every step of the way, they were communicative and responsive. We always knew what was going on at any given time and what to expect next. Thank you! 

Lawerence E B.'s profile image
Lawerence E B. 
on Birdeye

2 years ago

Everything and everyone was very helpful and knowledgeable about all aspects of the loan process. The closing lady was very professional and courteous. She was also very knowledgeable of her job. Made us feel really good about our loan process and the company. 

Salvatore C.'s profile image
Salvatore C. 
on Birdeye

2 years ago

Very pleased with the loan 

Mark G.'s profile image
Mark G. 
on Birdeye

2 years ago

Very easy to understand. 

Goseline L.'s profile image
Goseline L. 
on Birdeye

2 years ago

This process was seamless and quicker than my initial closing. Really appreciate it. 

Ronald E.'s profile image
Ronald E. 
on Birdeye

2 years ago

A faster more streamlined process. Less request for the same document more than once and better communication. 

CHARLES MCCANTS J.'s profile image
CHARLES MCCANTS J. 
on Birdeye

2 years ago

Tynisha was a delight to work with. Professional and personable and great about updating status of loan process. PennyMac, on the other hand., less so. Continuing to send emails touting rates less than my rate. 

Jacqueline G.'s profile image
Jacqueline G. 
on Birdeye

2 years ago

All agents were helpful and very pleasant to deal with. A couple of the forms requested were requested by different people therefore more than 1 request was received. The overall experience was good. 

Jwauhn P.'s profile image
Jwauhn P. 
on Birdeye

2 years ago

Mr. Fryer is very knowledgeable and professional, he answered all questions promptly and if he didn’t have immediate an answer, he informed he would find out from upper echelon and got back with me in a timely manner. I would definitely refer PennyMac and Mr Fryer to family and friends. He’s a true asset to his department and Company 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.