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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Well first of all shout out goes to Sandi McMillin excellent and went above and beyond but the loan process agent not so much i was lied to would not return my call or his manager would not call i submitted docments with better interest rate and cost from amerisave mortgage with 2.75 interest rate for 30yrs and less cost and more money back to me and Phillip Brown and his manager would not even acknowledge me or call i am still not happy with whole process Sandi McMillin was the only the compassionate and got the ball rollin... read more
Everything was clear
PennyMac was the second company I applied for a refinance with. The first company was not very professional and I felt that my business was not appreciated. My experience with Justin N. and Daniel P. were the complete opposite. They had my best interest during the entire process and made it very easy to deal with my current lender and closing agency. I would recommend PennyMac to friends and family.
Fast Service
Our loan documents were repeatedly incorrect, from veteran status to employment status. They forgot our names. Documents were requested repeatedly. We were incorrectly informed of repairs that needed to be made, costing us extra money. Due to your company's error, we nearly lost the house, and our closing date was pushed back three times, causing substantial issues with my employment. Time sensitive paperwork and test results sat on Paul's desk for days without being communicated to us. It was the worst experience I've ever ... read more
Was a very easy experience! I avoided doing it for awhile and wish I had done it sooner!
Everything was timely.
Victor was a pleasure to work with, the loan process was very easy, Victor made sure to communicate with me every step of the way.
Prompt and Accurate!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,105 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.