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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,511 reviews
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Michelle B.'s profile image
Michelle B. 
on Birdeye

2 years ago

Communication and curtesy were excellent. Very pleased. 

Benjamon S.'s profile image
Benjamon S. 
on Birdeye

2 years ago

Quick and Easy 

LISA G.'s profile image
LISA G. 
on Birdeye

2 years ago

The process went quickly and painless. 

Chris R.'s profile image
Chris R. 
on Birdeye

2 years ago

Joselyn was a pleasure to work with and helped me out tremendously during the process! Very pleasant experience on my end. Thank you! 

MARK K.'s profile image
MARK K. 
on Birdeye

2 years ago

Had a very good experience with the loan agent 

Neil S.'s profile image
Neil S. 
on Birdeye

2 years ago

The professionalism, responsiveness, and overall friendly communication at all levels of the refinancing process were fantastic! BZ to Aleccia!! 

Erika H.'s profile image
Erika H. 
on Birdeye

2 years ago

Everything was done in a timely manner and my questions we’re answered every time I called …. 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

2 years ago

Always a great experience and they are looking out for our best interests. 

Lina B.'s profile image
Lina B. 
on Birdeye

2 years ago

There was no communication at all. I was given false hope and information many times for my closing date. It changed many times, because of the lack of communication. I won’t be using PennyMac ever again. I might even refinance due to how bad my experience was 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.