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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
i was incorrectly told that the paperwork i submitted was acceptable, but in fact it was rejected at the final stage of the loan process. i had a 1-year old water test and submitted it as the required water test for this loan. i made my team aware it was a year old and asked if it would meet the requirement. it was "accepted" by the underwriters so i was told by my team it was ok. in the final 2 weeks of the process i was asked to provide a more recent test. this caused an extra $60 charge to me for a rush order from th... read more
I was told that I would have weekly calls, that didn’t happened also I had questions that never got answered
Good it was quick
Thorough and painless process. Excellent customer service.
We are rather complex financially so we’re pleasantly surprised to be handled so quickly and efficiently. This was our best (re)financing ever.
Everything happened according to expectations
Communication
I would have liked to know that the closing cost were coming out of the equity i was pulling. I didnt know iy would be taking almost a 3rd of it or else i would have pulled out more to compensate
Kami, was good to go. The closing was delayed two weeks asking for me to change the deed back to my Wife and I’s name from my LLC. AFTER Attorney expense and delay, the deed was actually in the closing docs from LLC to Gena and I. That was a waste of Money and time. That’s my big gripe.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,098 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.