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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,512 reviews
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John I.'s profile image
John I. 
on Birdeye

2 years ago

My M.A.C. Team did a great job and I will definitely use PennyMac as my mortgage company in the future. 

CORA N.'s profile image
CORA N. 
on Birdeye

2 years ago

This time around it was great having Robyn Moore as my Loan advisor. She was always available to answer question and was always very professional, friendly and informative. 

Leonard L.'s profile image
Leonard L. 
on Birdeye

2 years ago

Being able get in contact with someone a couple of times and a little confusion over the HELC. 

Richard Edwards I.'s profile image
Richard Edwards I. 
on Birdeye

2 years ago

Good!!!!!! 

Cheryl K.'s profile image
Cheryl K. 
on Birdeye

2 years ago

I was dreading refinancing because of how difficult it would be. It was so much better than I thought. Staff was always thorough and helpful. 

Nikhil S.'s profile image
Nikhil S. 
on Birdeye

2 years ago

The cash at close , was given to me by penny mac at one amount and at closing with the escrow company was twice the amount. We had to postpone it twice and still could not get it resolved. 

Matthew C.'s profile image
Matthew C. 
on Birdeye

2 years ago

Thanks for your help Michelle 

Alexandra G.'s profile image
Alexandra G. 
on Birdeye

2 years ago

They entire team at PennyMac is great! Despite the volume of business the staff is currently supporting, we appreciated the fact that when our contacts were speaking with us, they did not make us feel rushed nor did they come across as rushed or impatient. Those qualities are pure gold in this industry. THANK YOU ! 

JAMES Q.'s profile image
JAMES Q. 
on Birdeye

2 years ago

I finished with a Great new payment and paid off of my larger Bills! Closing was Very Good and straight forward, quite smooth and easy. It took me a long time to learn to use the Portal. Your phone systems needs improvements, your people need voice-mail services. Eric, Chirstopher and Rebecca: all did their duty and Jobs! Very Nicely Done to all! With Thanks! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.