PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,512 reviews
Select a rating
Amber M.'s profile image
Amber M. 
on Birdeye

2 years ago

It was great will recommend 

Mark A.'s profile image
Mark A. 
on Birdeye

2 years ago

I feel the process is drawn out to much. It was a loan I already had with you so why can't many questions be answered with no change from previous loan. Income verification was really an rough experience. Asking for the same info over and over. Pay out of cash funds was terrible. Numerous Banks don't accept E--checks. I had to cash the check needing both me and my wife present with two forms of ID's. A really messed up process. Now I am wondering if my accounts to be paid with go through. I hope so. 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

2 years ago

Great communication 

William E.'s profile image
William E. 
on Birdeye

2 years ago

There were a few problems along the way, but we made it, thanks 

Laura S.'s profile image
Laura S. 
on Birdeye

2 years ago

The process was very easy without worries. All questions were answered in a timely manner, documents arrived before schedule and I couldn't be happier. Michelle was wonderful to work with. Very personable and a GREAT asset to your team! Thank you for the worry free closing ! Sincerely, Laura Scorgie 

Ian D.'s profile image
Ian D. 
on Birdeye

2 years ago

No........ 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

Was very easy and very helpful 

Demetrius Wright S.'s profile image
Demetrius Wright S. 
on Birdeye

2 years ago

Devin Jackson, made my loan process stress free .someone who’s most definitely trustworthy, knowledgeable of solving any questions. 

Marcos F.'s profile image
Marcos F. 
on Birdeye

2 years ago

Mariela answered question I had and if 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.