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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,512 reviews
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Jeremy C.'s profile image
Jeremy C. 
on Birdeye

2 years ago

Good communication and service 

William R.'s profile image
William R. 
on Birdeye

2 years ago

I knew the reason that Kami came to my condo, and that made it easier and quicker with the process. It went smoothly. 

PETER J.'s profile image
PETER J. 
on Birdeye

2 years ago

The teams were not communicating and it was quite frustrating. 

Horace M.'s profile image
Horace M. 
on Birdeye

2 years ago

From the beginning to the completion of the process everything went very smoothly. We were extremely pleased with the process. 

Kristina H.'s profile image
Kristina H. 
on Birdeye

2 years ago

Approval was fast and with little trouble. Communication could have been a little better, but overall it was great. 

Natisha L.'s profile image
Natisha L. 
on Birdeye

2 years ago

It was a quick process and it saved me money. 

Mark K.'s profile image
Mark K. 
on Birdeye

2 years ago

more timely and accurate information 

YVONNE G.'s profile image
YVONNE G. 
on Birdeye

2 years ago

Michelle Lofton needs to be more knowledgeable and able to communicate with certainty - the things that the client needs to fulfill on the client’s end. She seems unsure of what she’s doing and asking for- I had to call Deaon Saunders several times to Get the desired answers. Deaon was amazing from start to finish! He communicated trust and certainty over what he was doing, and therefore made the “emotional process” of the refinancing less stressful to a great extent. Your personality even through the phone is extremely impo... read more

Aaron G.'s profile image
Aaron G. 
on Birdeye

2 years ago

Thankyou Deon , You made it easy!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.