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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The patience of the mymacteam/home loan specialist in allowing us extension time to make necessary repairs was greatly appreciated. My husband and I were, and are, very pleased with our decision to refinance with PennyMac. Well done, Thank you!
Great service. Fast &friendly. I loved that we could do closing in our own home.
Anfernee is very pleasant to work with. Responds to emails promptly and follows up throughout the process to make sure everything is in order and progressing accordingly
Thanks for all the help!!
Every customer needs their questions to be answered and that is what has happened.
Good communication and easy to navigate website helped.
Some how a random address ended up on my loan application which was done over the phone. I was told the address in question was from my credit report. I called all three credit bureaus and confirmed that address was not on my credit report as did my wife. I received a request for a letter of variation for said address and sent that in stating we were not affiliated with that address. After numerous calls I was told it was changed. The disclosures were then sent with the wrong address to which I brought to attention a... read more
The entire process was made very easy and everyone I spoke to on the phone was very helpful.
I was made sure I knew every step that was happening and updated each week. It was a good experience.
PENNYMAC has a 4.5 star rating with 48,512 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.