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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was very easy but there was not a lot of communication after the application was submitted. Tyler was great initially with starting the process but then we recieved one introductory phone call from Penny Mac and nothing after that other than an email stating we could schedule our closing. Would have been nice once we selected a closing date if someone would have called us to confirm and discuss closing process.
Easy and fast
Faiza was very helpful and responsive
The Staff was very helpful and knowledgeable and I really appreciated that thank you very much
Thank you very much
Easy and thorough
It was unorganized and felt like one department did not know what another department was doing and I would continue to get requests for things I had already done or I was told I had completed everything then someone else would call and say they needed something else asap. I have close a lot of loans this was the worst.
On top of communication and easy to use portal!
Great service and communication! Process was clear and convenient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.