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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing experience!! 😁
Great service and communications! Thanks to all of you!!!
It was a great experience
Crystal always went above and beyond to keep me up to date with where we were in the application process. She always answered any questions I might have, in a thorough and helpful manner. She is terrific!
Our experience was a nightmare. We almost didn’t close on time. None of the Penny Mac people were responsive. We have begun the process to make a complaint to the VA and BBB about our experience. It was nothing short of terrible.
Wish my questions were answered more promptly. I wouldn't hear back for days. The agent, Andrew, would get back to me immediately. Very professional.
Charles Norice was extremely rude and impolite during the entire process.
I don't feel like I had to provide much and/or more than once. Anytime I emailed a question it was answered in a timely manner. Any errors that were made were corrected quickly.
Only 1hitch in the procedure our address was left off 1 document
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,088 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.