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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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TRACY S.'s profile image
TRACY S. 
3 years ago

Amazing experience!! 😁 

Jayson B.'s profile image
Jayson B. 
3 years ago

It went great and was easy 

Eduardo A.'s profile image
Eduardo A. 
3 years ago

Great service and communications! Thanks to all of you!!! 

German B.'s profile image
German B. 
3 years ago

It was a great experience 

Robert A.'s profile image
Robert A. 
3 years ago

Crystal always went above and beyond to keep me up to date with where we were in the application process. She always answered any questions I might have, in a thorough and helpful manner. She is terrific! 

Laura S.'s profile image
Laura S. 
3 years ago

Our experience was a nightmare. We almost didn’t close on time. None of the Penny Mac people were responsive. We have begun the process to make a complaint to the VA and BBB about our experience. It was nothing short of terrible. 

Anthony N.'s profile image
Anthony N. 
3 years ago

Wish my questions were answered more promptly. I wouldn't hear back for days. The agent, Andrew, would get back to me immediately. Very professional. 

Edgar Espinosa O.'s profile image
Edgar Espinosa O. 
3 years ago

Charles Norice was extremely rude and impolite during the entire process. 

ALFRED P.'s profile image
ALFRED P. 
3 years ago

Only 1hitch in the procedure our address was left off 1 document 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.