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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac communication with me was terrible , I pray that nobody has to go through what I had to . I would NEVER a refer anyone to Penny Mac . Amanda needs more training at her job or even better find a new one if she not happy at what she does .
Better communication and availability
Had problems with final documentation numbers. Took a little bit but you guys came through and did the work to make it right. Thank you so much
I appreciate when they learned that I am deaf and they are more than willing to communicate with me over the phone. They explained everything what I really needed to understand better about refinance. After they explained to me, I was satisfied.
The only issue was the closing disclosure was incorrect and did not include all the taxes in our escrow so the savings/month we thought we would have was not actually as much as anticipated due to the oversight. Everything else was great.
Brandy was very knowledgeable about our account and the refinance/closing process. She made sure to give us a call every week to update us on the process she helped with everything we needed.
The communication and understanding I got from Jaciah Woods made the process of refinancing, less stressful.
Darcell was great. My closing was reschedule many times due to Covid. Darcell was emphatic and showed companion. I enjoyed working with Mrs Thomas
It was Good
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,098 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.