This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
fine service, would most likely use again.
Lets see. My Interest rate is higher than advertised and I was told by another person who is hopping around that your company would match anything that was offered to her. I am at 3.75 and you are offering her 2.85 we work at the same job I have $20,000 more income than she does. Did you really even try.... Closing costs were tragic.
My loan closed quicker than I thought it would and everyone was very helpful and explained everything in detail. Thank you.
I marked yes re closing although it hasn't happened yet. I have no reason to believe it will not close on time. Pennymac has treated me well for the 4 1/2 years I have been with you. Every member has been most professional and I greatly appreciate that. Look forward to a long and continued excellent relationship.
The people we spoke with were very helpful and were able to answer all are questions. The email that I sent to people were answer very well and very fast.
There was not a single hiccup in the process and he was very professional.
From the onset of the process, I was very pleased. My first contact was Yazan Abalouli (sp.?), who is a very pleasant, professional young man. I was very comfortable with Yazan as he came across as a very caring and compassionate individual. He was very patient and didn't seemed bothered by my lack of knowledge and/or numerous questions. Hence, Yazan is the main reason I decided to move forward with the process. Blake Wheeler was very nice and professional, as well. Blake was also patient. I couldn't locate the notes... read more
Everything worked as related to me
If Paul would have listen to me I would not have been out of 78K which is lost in the system somewhere. He was not cooperative on many levels he just was looking for the easy out not serving the customer. I had much better experiences in the past with PennyMac but this was the worst. I am so disappointed in your company at this point and Paul made what should have been a tremendous experience a nightmare and I am still suffering
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,088 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.