This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
team worked well to get us through the process. Thanks for your help.
Norma was AMAZING!! She was so very friendly and so very helpful. I would share my experience with anyone and recommend Penny Mac for future homebuyers.
Let the potential borrower easily get in touch with people who are actually working on the loan! Have respect for the potential borrower's time. Deal honestly with customers. Have those same people respond to emails in a timely manner, or at the very least respond eventually! PennyMac apparently has ZERO interdepartmental communication; this was an ongoing, endless source of mistakes and delays. A potential borrower should be able to talk with someone familiar with the loan instead of getting a random person every time and... read more
My refinance was explained very well, I was given a timeline of events that was followed through down to the minute. It was a very pleasant experience.
Very professional & efficient service.
Working with PennyMac was easy. The title company not so much
Professional Customer Service Promptly handling of my questions or concerns. Kept me informed of the loan process
Sandrea was amazing to work with!! She was very helpful and has a great personality. She was on top of everything which made the process run smoothly. I was really happy to work with her!
Overall process was great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,084 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.