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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Nieves G.'s profile image
Nieves G. 
on Birdeye

11 months ago

I will say that the PennyMac Loan team they do their best to please you.thanks to Adams and Kennedy I really appreciated your help. 

Business response:

Hi Nieves - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Catherine B.'s profile image
Catherine B. 
on Birdeye

11 months ago

They did a great job and worked hard to close on time and kept everyone informed at all times  

Business response:

Hi Catherine - Your feedback is greatly appreciated. Thank you for the review. 

Cody F.'s profile image
Cody F. 
on Birdeye

11 months ago

Every time we had a question she said we very prompt at getting back to us! 

Business response:

Hi Cody - Your feedback is greatly appreciated. Thank you for the review. 

Nancy A.'s profile image
Nancy A. 
on Birdeye

11 months ago

The process went well. Paulette was very helpful. Thank you!  

Business response:

Hi Nancy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rysheka Z.'s profile image
Rysheka Z. 
on Birdeye

11 months ago

My experience was fantastic! Both Kaitlyn and Connor were very professional and helpful. They answered all of my questions and even worked around time differences and communication challenges when we were traveling internationally. 

Business response:

Hi Rysheka - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Yolanda D.'s profile image
Yolanda D. 
on Birdeye

11 months ago

James was great, so pleasant to talk to and explained everything, every step of the way. 

Business response:

Thank you for taking the time to share your experience with us, Yolanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kellie C.'s profile image
Kellie C. 
on Birdeye

11 months ago

Everyone was very professional and polite. Prompt with all attention needed. 

Business response:

Hi Kellie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth H.'s profile image
Kenneth H. 
on Birdeye

11 months ago

The entire team was wonderful. Glad to be with PennyMac 

Business response:

Hi Kenneth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer P.'s profile image
Jennifer P. 
on Birdeye

11 months ago

I greatly appreciated the attention to detail Ms. Rosario exhibited throughout this process. Being a first VA home loan user, she made this process beyond easy for me and her support was crucial in getting our new home in Washington.  

Business response:

Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.