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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great and really helped me save money
Too many team mates involved asking same questions & requesting same documentation. Very confusing to a man of my age. The older generation isn’t very computer savvy & it was difficult.
This was the easiest and fastest refi I have ever experienced. Everything was perfect. Thank you very much!
John Wilbanks was great to work with. Noemy was good about communicating what was needed from me. There was a holdup from my existing mortgage company to get the payoff amount, but that wasn't Penny Mac's fault. The only issue I had was that the cash to close amount was greater than what I had been told in the closing disclosure.
Crystal Larez was beyond gr8 in communicating with me throughout my refinance process. Cudos to Crystal.
Yesenia absolutely killed it. She was an excellent communicator and made things easy to understand. She had above and beyond timely communication and was a always pleasant to work with from the client side. I would highly recommend her to any client. Give that woman a raise or bonus! Thank you again for your help. I am very happy with the process and results.
The beginning half of this home purchase was amazing due to Loan Officer Jessie Adams. She is incredibly personal, sincere and hard working. The back half of this experience was abysmal, partially due to the VA under valuing the home. Rosario never provided clear instructions as to exactly what was needed for closing, the documentation was incorrect several times and needed to be corrected and lastly I got the unexpected surprise of needing to come up with an additional $3K at closing due to an error on PennyMAC's part. Ro... read more
Paulette was very good at making sure we stayed up to date with the latest info. Even if there were no updates, she would still call and let us know what we should be expecting. She was amazing and very helpful
Jamie was attentive, knowledge, and exceeded my expectations.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.