This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a amazing experience. I was nervous about it, but any questions I had or concerns was answered clearly and with care. I did not have to seek updates throughout the process, they came weekly automatically. Jennifer and her team were amazing
Super customer service. Always answered my questions in a timely manor
All team members should be on the same page.
Great service!
Anytime I spoke with anyone from my pennymac team they were happy and outgoing which made the whole experience pleasant.
Quick easy and closed on time.
Continually asking for documents, that you already had. Not the best at answering phone calls or emails.
Unfortunately the loan officer was out from COVID and we didn’t know so when we tried to contact him we had no response until he returned
Good level of communication and customer service. Processes was extremely streamlined and professional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,800 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.