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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,512 reviews
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Tighe S.'s profile image
Tighe S. 
on Birdeye

2 years ago

You are asking me to rate a person I never once heard from. And I don't think that's on her, that's on the size of your organization and how many different people you make me speak with. I got a call once from some guy asking me three questions I had already answered, and then he told me Britnee would be calling me and she never did. I got a voicemail once from someone, called back and never heard from that person again. Your staff needs a direct number to deal with them to make it easier, as opposed to it feeling more like ... read more

Barney H.'s profile image
Barney H. 
on Birdeye

2 years ago

Being able to get through the process comfortably and with no stress 

Eddie B.'s profile image
Eddie B. 
on Birdeye

2 years ago

Communicate and read all documents carefully. 

Guelrmor L.'s profile image
Guelrmor L. 
on Birdeye

2 years ago

Great Job! 

Gary B.'s profile image
Gary B. 
on Birdeye

2 years ago

no comments 

Ana R.'s profile image
Ana R. 
on Birdeye

2 years ago

Nicole and Diane were great! Thanks 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Cesar was very timely with all the work that needed to get done, was clear in what was needed from me and when. Entire process was done without any mistakes and proceeded along in a timely manner to be finished before my expectations. Great Work. 

Sontrina H.'s profile image
Sontrina H. 
on Birdeye

2 years ago

The PennyMac team made my refinance process seamless. The team was very helpful an accommodating answering all my questions and addressing any concerns. I am very pleased with my experience and my loan closed before the original timeframe. Thank you PennyMac 

Bernell H.'s profile image
Bernell H. 
on Birdeye

2 years ago

My refinance with PennyMac was a very smooth process. I will definitely recommend to friends an family 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.