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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,066 reviews
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Marianne E.'s profile image
Marianne E. 
3 years ago

It was OK, but seemed to drag on a bit. However, COVID probably contributed to that. 

Lydia H.'s profile image
Lydia H. 
3 years ago

Eliana was a pleasure to work with. She was very patient with all the questions I had, she was very diligent in getting back with me and was very responsive and interactive with me through the whole process. The home-buying process can be very stressful, but she was professional the entire time! 

Luke D.'s profile image
Luke D. 
3 years ago

Transparency and communication. Also a loan officer who responds to any emails or phone calls at all. Eliana and Crystal are the only reason I didn't pull the plug and start over with another lender. 

Danielle S.'s profile image
Danielle S. 
3 years ago

Process went well 

Yvette K.'s profile image
Yvette K. 
3 years ago

Service calls 

Judie C.'s profile image
Judie C. 
3 years ago

Everything was done efficiently and quickly. Very satisfied. 

Jean P.'s profile image
Jean P. 
3 years ago

As usual closing went smoothly and everything was in order 

Elaine I.'s profile image
Elaine I. 
3 years ago

Sandra Benavidez of Penny Mac was awesome to work with!! She was very responsive, personably, knowledgeable and attentive!! Sandra communicated with us throughout the entire process and answered emails/calls in a timely manner. Sandra collaborated very well with my realtor, closing agent and insurance company! I would definitely recommend anyone to work with Sandra and Penny Mac!! The entire process from start to finish was handled efficiently and professionally!!! 

STEVEN J.'s profile image
STEVEN J. 
3 years ago

Thank you Ammie 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,066 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.