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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service
i spoke with Shalom once. it was a different person every time. trying to set a date for the closing was infuriating as we had the option of Friday the 21st i said we use weekends for family time & was told pick a date. i did and then was told that wouldn’t work it would have to be Friday, Saturday or Sunday. twice i had someone call at 7:00 pm & 8:16 pm we get up at 4:30 am i ask no one call after 6-6:30. i said i would call back on Monday after speaking with my husband & was told what i didn’t have 10-15 minutes to review ... read more
Thank you for your service
Everything went great
Always kept me updated, on a regular basis. Website very easy to understand and navigate. Very happy that a friend of mine told me about their recent refinance with PennyMac. I would defiantly recommend PennyMac to all of my friends and family. Thank you..
It was very easy but there was not a lot of communication after the application was submitted. Tyler was great initially with starting the process but then we recieved one introductory phone call from Penny Mac and nothing after that other than an email stating we could schedule our closing. Would have been nice once we selected a closing date if someone would have called us to confirm and discuss closing process.
Easy and fast
Easy and thorough
It was unorganized and felt like one department did not know what another department was doing and I would continue to get requests for things I had already done or I was told I had completed everything then someone else would call and say they needed something else asap. I have close a lot of loans this was the worst.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,513 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.