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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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SHELDON S.'s profile image
SHELDON S. 
3 years ago

This is the second time that I’ve wanted to do a cash out refinance and the second time that I have been told that I didn’t qualify. but, I do qualify to refinance at a lower rate and have to start over again. Not going to do this again with PENNYMAC unless it is a cash out refinance. If PENNYMAC cannot do it, I will find a company that can. 

Dawkhmai S.'s profile image
Dawkhmai S. 
3 years ago

Better communication, and to many hands in one pot to answer questions we had. 

Gage R.'s profile image
Gage R. 
3 years ago

Very helpful and quick to respond! Would recommend for refinancing! 

William G.'s profile image
William G. 
3 years ago

The experience was great 

DOUGLAS D.'s profile image
DOUGLAS D. 
3 years ago

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Carlos Roberto A.'s profile image
Carlos Roberto A. 
3 years ago

Pennymac offers the best loans rates and I have spoken to a lot of knowledgeable people. I just had problems with the loan agent assigned to me. My loan agent did not have any knowledge regarding my situation and gave me the wrong information every time which caused me time about 2 months from the original day I was suppose to close. She also had to ask a supervisor everytime I have any questions. Very poor service and knowledge from my agent. But as far as PennyMac go's I love it! I would recommend to friends and family. 

Chester Crump J.'s profile image
Chester Crump J. 
3 years ago

Great service that I enjoyed from PennyMac. The process was smooth and on time. Some of the forms and process I had a problem Understanding what was being requested but Jay Kneeland was especially helpful and patient. I am especially happy because he has saved me from over paying for my house a small fortune. 

Marcos T.'s profile image
Marcos T. 
3 years ago

There is not anything I can think of to make it great 

AARON G.'s profile image
AARON G. 
3 years ago

Easiest stress free refinance experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.